SHIPPING & RETURN

SHIPPING COSTS

Germany:
Packages between 3.90 € and 16,90€ – free shipping in Germany on all orders over 250€

Delivery usually 4-5 working days for “in stock” products. However, shipping times may vary from product to product
Custom and build to order products will take longer. Please contact us if you need an estimate.

EU:
Standard Packages 16.90 € / 4-9 working days

Worldwide:
Standard Packages 35.90 € /2-4 weeks

WHERE DO WE DELIVER?

Please refer to the table below to check the delivery information for your country. If you don’t see your country below, please write us a mail and we’ll send you the shipping costs.

EU countries: Austria, Belgium, Bulgaria, Chech Republik, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, United Kingdom

Worldwide: Switzerland, Canada, United States (USA), South Africa, Mexico

DO I HAVE TO PAY CUSTOMS OR DUTY CHARGES?

If you’re ordering products to be delivered outside of the EU, they may be subject to taxes, fees, levies or other charges due to local laws or customs rules. These include import duty, formal customs entry, taxes, levies and other charges that apply outside the EU.

RETURNS & EXCHANGES

RETURNS

If you change your mind about the item you have bought from us online, you can return it to us for a refund (the initial delivery charges are non-refundable) or an exchange within 14 days from the date you bought it. This does not apply to made to order parts and products. If in doubt please contact us.

Unfortunately we don’t currently offer international returns.

Important: all items must be in resalable condition.

EXCHANGE

If you’re based in Germany, simply let us know within 14 days of receiving your order, and let us know what size you’d like to exchange for.

Unfortunately we don’t currently offer international exchanges.

PLEASE SEND YOUR RETURN AND EXCHANGES TO THE FOLLOWING ADDRESS:

Herrmann Industries GmbH
Retoure
Hilsbacher Straße 11
D-80939 München